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 PanzerGlass® International

If you have purchased an item from one of our retailers, we kindly ask you to directly contact the dealer regarding your complaint. We can only process complaints regarding products that were bought directly from one of our official webshops.&#xA0;However, if you have any questions regarding our products, we will, of course, be ready to help you!

If you have purchased an item from one of our retailers, we kindly ask you to directly contact the dealer regarding your complaint. We can only process complaints regarding products that were bought directly from one of our official webshops. However

I have bought a product from a retailer and it´s faulty. What do I do?

Complaints

Can I cancel my order?

Can I change my order after it has been placed?

Can I still change the delivery address after the order has been placed?

Has my order been received?

Why haven´t I received my order confirmation yet?

I did not receive all the products I order. What do I do?

Order

Where is my order and how do I track it?

Which countries do you deliver to?

How long does the shipping take?

Do you offer free shipping?

What are the shipping costs?

Can I change my delivery address?

Which delivery companies do you work with?

Where will my order my shipped from?

When will my order be shipped?

Do I have to pay any customs fees?

Shipping and Delivery

What are the available payment methods?

Did my payment go through?

When will my card be charged?

What is the CVC on my payment card?

Is my payment information safe?

How can I use a discount code?

Payments

Returns and refunds

What is your return policy?

How do I return a product?

What products can be returned?

When can I return my order?

Can I return a product at one of your retail partners?

What condition should the product be in when I want to return it?

When will I receive my refund?

Can I return a product that has not been bought on the official webshop?

Can I get a refund if the price of a product has changed since I ordered the item?

I haven´t received my refund. How long does it take?

How can I track my return?

Did you receive my return?

I have received a faulty product. What do I do?

How do I know, which device model do I have?

What does a screen protector do?

What makes screen protectors from PanzerGlass® different?

Are your screen protectors compatible with my device?

What type of screen protectors do you offer?

How do I apply a screen protector?

How long will the screen protector last?

Products

Who is PanzerGlass®?

What are the values of PanzerGlass®?

Where is PanzerGlass® located?

Where can I contact PanzerGlass®?

Company

I have bought a product from a retailer and it´s faulty. What do I do?Updated 2 years ago